Certificate no longer valid

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  posbornmeeiharvardedu · Member · Sep 13, 2022 at 1:22 pm

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  I would like to have our websites certificate updated so that the site returns to registering as secure

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  amiteshg93 · Member · Sep 13, 2022 at 2:00 pm

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  Hi there,

  Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

  Thank You! :)

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  posbornmeeiharvardedu · Member · Sep 13, 2022 at 2:06 pm

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  Grousbeck

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  staff-ozmodiar · Staff · Sep 13, 2022 at 2:32 pm

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  Hi,

  I’m not seeing any record of that domain or your site ever being registered or hosted here at WordPress.com.

  Could you have built a site with the open-source WordPress software from WordPress.org and hosted it elsewhere?

  WordPress.com vs. WordPress.org

  You may have used WordPress.com to access your site in the past, many people do. But if you are having trouble with it, you will need to talk to your domain registrar and/or host’s support team. We here at WordPress.com have no access to sites that are not hosted on our servers.

  Take a look and let us know if anything is unclear or you have any further questions.