Change access info
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I want to get my blog up and running again. In the meanwhile I changed countries and have no longer access to my previous cell phone number to which I receive verification pins, thus I cannot access my blog. It is virtually impossible and super frustrating not to be able to contact WordPress easily and quickly to verify my identity and reset login or verification credentials. Does anyone know how this can be done?
The blog I need help with is: (visible only to logged in users)
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Hello ,
You can get your Blog up and running quickly by recovering your account. As long as you know the email Address associated to your blog you can use this process to reset the password, you will not need phone numbers to reset it
https://en.support.wordpress.com/account-recovery/You could then Manage your Profile and Account using this information
https://en.support.wordpress.com/account-settings/
https://en.support.wordpress.com/manage-my-profile/Also here is additional information to know how to get support on WordPress
https://en.support.wordpress.com/help-support-options/Also How do I get a Moderator/Staff reply for my question?
https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-questionAlso subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
Let us know how it goes, and we could assist you further.
Regards
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@pavanraheja has given you the information for account recovery, which is the only way to do this currently. You’ll want to fill out the Account Recovery form here: https://wordpress.com/wp-login.php?action=recovery
Once you are logged in with the correct account, you can change your recovery SMS number in your account Security settings here: https://wordpress.com/me/security/account-recovery
I’ve also closed your duplicate thread on this topic. Posting more than once on the same topic makes it difficult to track progress.
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For future information: https://en.support.wordpress.com/security/two-step-authentication/
- The topic ‘Change access info’ is closed to new replies.
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