change administrator email

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  therashfire · Member · Apr 5, 2022 at 2:36 pm

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  I changed my admin email address but I’m not getting the confirmation email to my email address to confirm the change

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Apr 5, 2022 at 4:30 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  therashfire · Member · Apr 6, 2022 at 7:52 am

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  https://mmmotors.info/ this is the website

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  kokkieh · Staff · Apr 6, 2022 at 9:09 am

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  Hi there,

  Your site is built with the open source WordPress.org software, and it’s hosted at OVH.com. The verification email is being sent directly from your site, using the wp_mail() function built into WordPress, and we don’t have control over that process.

  You can find information on possible causes for emails from your site not sending at https://wordpress.org/support/article/faq-troubleshooting/#emailed-passwords-are-not-being-received (it mentions passwords, but that info is really applicable to any emails sent by your site), so try the steps suggested there.

  For more advice on this, you can ask the WordPress.org community in their forums at https://wordpress.org/support/forums/, or else you can also try support at OVH, in case this is something they can help with from their end.