change credit card

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  costudiodeco · Member · Apr 25, 2017 at 3:52 pm

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  Hi, I need to change my credit card information.
  I received an email that I’m going to be charge because of the renew of the domain costudio.cl and I want to change the credit card.
  ¿How can I do it?
  Regards,
  Constanza

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · Apr 25, 2017 at 4:07 pm

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  Hello @costudiodeco,
  You can update you payment information from the Purchases page: https://wordpress.com/me/purchases/

  You can read more about updating card details here:
  https://en.support.wordpress.com/change-credit-card-details/

  Hope this helps 🙂

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  costudiodeco · Member · Apr 25, 2017 at 4:20 pm

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  Thanks!!
  But I don’t have any information there and in the email that I received there was a credit card supposed to be charge on May 25th.
  Is for the domain, my plan is free.

  Regards,

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  otpidusprime · Member · Apr 25, 2017 at 4:27 pm

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  I am tagging this thread for staff assistance. They can help you with this.

  Thanks! 🙂

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  costudiodeco · Member · Apr 25, 2017 at 4:36 pm

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  thanks!

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  otpidusprime · Member · Apr 25, 2017 at 4:40 pm

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  you’re welcome @costudiodeco 😇

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  staff-zinnia · Staff · Apr 25, 2017 at 5:33 pm

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  Hi –

  There are not any upgrades or history of charges to the costudiodeco user account. You’ll want to sign in to the correct account in order to update your payment details. Try signing in to WordPress.com using the email address where the notification was sent.

  I’ve sent a note to the email address that you’ll need to sign in at WordPress.com with in order to access the site and account.