Change credit card details, option to "update credit card" is not displayed

  • Unknown's avatar

    how to change credit card details, the option to “update credit card” is not displayed

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  • Unknown's avatar

    Hi there,

    In order to change your billing record, you first have to remove your previous credit card information. To do so, log in to your Dashboard and then go to Users >> Personal Settings. On that page you’ll find a section labelled “Stored Credit Card Details.” Go ahead and click the link to remove your previous credit card. Once you do, under the Store >> My Upgrades section you’ll have the option to add a new CC.

    Hope this helps! Let me know if you have any additional questions.

  • Unknown's avatar

    Hi, thanks for your reply. There are no “Stored Credit car details” in personal settings as I remember that I paid through Paypal, so maybe I have to go to my Paypal account and disable auto payment that way? Then when a payment is due I can add the new card details then?
    Thanks again

  • Unknown's avatar

    Ah! I apologize, I didn’t realize that you had paid via Paypal. In that case I was able to flip a switch on my end and you should now have a link to add a payment method under your Dashboard >> Store >> My Upgrades.

    Let me know if you don’t see the link or if you run in to any difficulties!

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