Change credit card details, option to "update credit card" is not displayed
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how to change credit card details, the option to “update credit card” is not displayed
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Hi there,
In order to change your billing record, you first have to remove your previous credit card information. To do so, log in to your Dashboard and then go to Users >> Personal Settings. On that page you’ll find a section labelled “Stored Credit Card Details.” Go ahead and click the link to remove your previous credit card. Once you do, under the Store >> My Upgrades section you’ll have the option to add a new CC.
Hope this helps! Let me know if you have any additional questions.
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Hi, thanks for your reply. There are no “Stored Credit car details” in personal settings as I remember that I paid through Paypal, so maybe I have to go to my Paypal account and disable auto payment that way? Then when a payment is due I can add the new card details then?
Thanks again -
Ah! I apologize, I didn’t realize that you had paid via Paypal. In that case I was able to flip a switch on my end and you should now have a link to add a payment method under your Dashboard >> Store >> My Upgrades.
Let me know if you don’t see the link or if you run in to any difficulties!
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