Change currency

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  juheedubey · Member · Aug 8, 2017 at 6:59 am

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  I created my wordpress while I was in England, but I now live in India and would like to see theme prices in rupees and not pounds. I have been trying to change it on my own but can’t. Please help.

  The blog I need help with is: (visible only to logged in users)

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  krutidugade · Member · Aug 8, 2017 at 8:22 am

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  Hi Juhee,

  Currency can be changed by staff only. I’ll add modlook tag in sidebar for staff assistance.
  Staff will soon get to this thread and resolve the issue for you.

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  gemmacevans · Member · Aug 8, 2017 at 9:05 am

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  Hi juheedubey,

  I’ve changed the currency on your account to INR.

  I hope this helps!

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  juheedubey · Member · Aug 8, 2017 at 11:36 am

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  Hi Gemma,

  Thanks for helping with this. Now I can see theme prices in dollars. Is there a way I could see them in INR?

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  gemmacevans · Member · Aug 8, 2017 at 11:47 am

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  Hi juheedubey,

  Okay, please try clearing your browser cache:

  Solve Common Browser Issues

  Are the prices displayed in INR after doing so?

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  juheedubey · Member · Aug 9, 2017 at 10:51 am

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  Hi Gemma,

  The currency has now changed from pounds to dollars. So there’s been a change but it’s not INR though. I did empty the cache too.

  Thanks.

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  gemmacevans · Member · Aug 10, 2017 at 8:31 am

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  Hi juheedubey,

  Oh! I’ll speak to our developers and ask them to look into why this is happening. I’ll be in touch!

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  gemmacevans · Member · Aug 10, 2017 at 9:14 am

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  Hi juheedubey,

  Your account is now displaying prices in INR :) Please let me know if you have any more problems.

  Thanks!

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  juheedubey · Member · Aug 10, 2017 at 3:43 pm

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  Yes it is now. Thanks!

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  gemmacevans · Member · Aug 10, 2017 at 4:02 pm

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  You’re very welcome!

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  devdsol · Member · Sep 6, 2017 at 4:39 pm

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  Hi, I need you to update out currency too. It is currently set to PHP, but I need it to be CAD.

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  mubiesam · Member · Sep 7, 2017 at 2:51 am

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  Hi Gemma,

  I also need your assistance to change currency from NT$ to US$, since my client is in US.

  I had asked the help from expert, and received the email but waiting for more than 12 hours already…

  Thanks,
  Sam

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  kokkieh · Staff · Sep 7, 2017 at 10:32 am

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  @devdsol

  I’ve updated the currency for you.

  @mubiesam

  Can you just confirm, please, will you be paying for the upgrade or your client? This setting is specific to the username account, not to the site, so if I update the currency it will apply to all sites in your account/all future upgrade purchases.

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  kokkieh · Staff · Sep 7, 2017 at 10:34 am

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  @mubiesam

  I’ll follow up with you via email, as the original poster gets email notifications of every new reply to the thread. As such, I’m closing this to new replies :)