Change currency before buying first plan

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  drarcens · Member · Dec 29, 2024 at 2:46 am

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  Hello,
  I understand that to change currency for billing you need to ask for a human contact via ‘Get Help’. I first logged in Canada but would like to pay in Euro for a plan.

  The human help is locked for non paying users so I am in a loophole with the chatbot, please help me change my currency to Euro.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  nebojsajurcic · Staff · Dec 30, 2024 at 10:05 am

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  We’ve updated your settings, and you should now see your currency in EUR.
  Please let us know if everything works as expected!

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  drarcens · Member · Dec 30, 2024 at 7:15 pm

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  That’s perfect thanks !

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  mowgliinthebigcity · Member · Jan 1, 2025 at 12:38 am

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  Hello, I am having the same issue, where I am trying to buy my first plan but the ChatBot will not connect me to a human to change my currency from EUR to USD. I live in the US but set up the account many years ago when I was studying abroad in Europe. Is there a way my currency can be changed to USD? Please let me know, thanks!

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: mowgliinthebigcity.wordpress.com

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  staff-infiniteloop · Staff · Jan 21, 2025 at 8:23 pm

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  I have set it to be USD