Change currency for paying domain fees
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Hello,
I need to change the country of origin for my WordPress site. The prices for adding our domain and other fees are in GBP and I would like it to be in Canadian Dollars. I have not been able to figure out where to change this.
Thanks! K.
The blog I need help with is: (visible only to logged in users)
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Hi there,
I changed the currency under your account from GBP to CAD, per your request.
Please let me know if you have any questions.
Thanks!
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Hi the same thing is happening to me. I’m trying to talk my mother through setting up her account in the US and I’m in the UK, I think (understandably) WordPress got confused as is now asking her to pay for an upgrade in GBP £. If I sign out from the UK, and she logs in again, can you please change it back to USD? Thanks!
The domain is: abacoislandrentals.wordpress.com
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Hi staff-doublebassd
can you change the currency details in my account to CHF (switzerland francs)
Cheers
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staff-doublebassd
it’s just that our company creditcard somehow has troubles with making the payment in euros. well, we could try with USD I suppose… can you change it to USD?Cheers
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Hey staff-doublebassd – thx for your help last time. could you do it for the other domain too (pwc.ch)
Cheers -
staff-doublebassd
yeah that’s what I thought too… unfortunately it’s not :)
I learned when I click on “view plan features” https://wordpress.com/plans/compare and then “back” I’ll get to an overview (https://wordpress.com/plans) where I could “buy” a premium plan in USD for the one domain that currently is still on EUR. but I do not really want to buy another plan right now when I only looking to renew the other one…
if you post me an email I can send you the screenshots.
cheers!
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That is because the pwc.ch subscription is under a different account than the one I made the currency update to. If you can log into the account associated with the domain and post here for ownership verification, I’ll make the currency changes for that account as well.
Thanks!
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great – I see both subscriptions within the gwebinfo account – but nevermind :)
thank you! I really appreciate your service.
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hi staff-doublebassd
sorry for bothering you again. WP now says that the renewal will be automatic for pwc.ch but still euros. I don’t mind if the renewal process would be automatic, but it won’t work with the € over this cc. can you check again?
can you also provide me the information what the account is that the pwc.ch subscription is linked to. you can reach me under gweb.info /at /ch.pwc.com
thx!
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Okay,
So I looked into your account and saw something unusual – the premium upgrade that is set to auto renew is attached to a JetPack site. That particular upgrade cannot be used for a JetPack site. I see that you received a refund on 12/2 for the upgrade and I am pretty sure it was because the upgrade was added in error.
Is there a particular reason why you wanted to renew the premium upgrade? Are you using VideoPress? Otherwise, you can actually save your money and not renew the upgrade.
Let me know. Thanks!
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Hi
I would like to buy a premium plan however the currency is in GBP, can you please change it into Euro.I have asked 2 times before and I havent received any answer
Thanks
inci -
Hi @incitebis,
I have changed your currency from GBP to Euro.
Please let me know if you have any questions.
Thanks!
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