Change Currency for Plan Purchase
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Hi! I am trying to upgrade my plan and it is showing New Zealand Dollars, but I moved back to the United States and would prefer to pay in U.S. Dollars. Could you please make this change? Thank you!
The blog I need help with is: (visible only to logged in users)
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Hey there,
Is the website you are wanting the upgraded plan on ontheexhaletravel.wordpress.com? Or is it another on another account, if so please provide the URL?
We will require staff support to change your account currency so I have tagged modlook for staff to help you out with this. Staff will be in touch within a few hours to look into your inquiry.
For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question
Hope this helps!
Cheers
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I’ve noticed that phrases added to the tag box don’t always “stick” unless you refresh. As I can’t see a modlook tag I have added one.
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And note to staff: the caching issues since this forum was updated continue to make life difficult.
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@themagicrobot thanks for that catch, I had added it but I have come across that problem in the past as well. I appreciate your help!
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Hey there,
I’ve changed your account currency for the username ontheexhaletravel to USD.
Let us know if there’s something else we can do to help!
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