Change/Delete User from Site

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  locustgrovelouisville · Member · Apr 14, 2021 at 4:51 pm

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  Hi! Every time I try to delete a user who was formerly an admin or change their role to contributor, I get the error message ‘There was an error updating (username).’ How can I change this user’s role?

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  supernovia · Staff · Apr 14, 2021 at 8:12 pm

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  Hi @locustgrovelouisville, could you let us know which user is giving you trouble, and which site you’re trying to remove them from?

  If the user was the site owner, they’d need to change site ownership before you can remove them. We can take a look though to confirm whether that’s the issue in your case.