Change Domain

  • Unknown's avatar
    rebecalynne · Member ·

    I’m trying to change my website’s URL/Domain but somewhere along the lines it got messed up and now I can’t edit my site to switch the URL/Domain. I need advice and help on how to solve the issue.

    Site: (email visible only to moderators and staff).
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere. We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you fix your domain issue.

    I hope that helps!

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