change domain name

  • Unknown's avatar
    nourshaban03 · Member ·

    hi, i changed my mind about my domain name and would like to change it. i signed up through bluehost for a year and received my domain name through the promotion. can you please help me change the name?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    If you purchased your domain from Bluehost, you need to contact their support for help: https://www.bluehost.com/contact

    Also, your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

    In the future if you need help, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that clarifies things.

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