Change domain problems

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  christianwebbedb20b3d0e · Member · May 1, 2021 at 12:31 pm

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  Hello! I tried to change my domain name and when I did I couldn´t use my wordpress site anymore. now that I wnat to open my website it says an error occured, do you know how can I fix this? Thank you

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  therefoiam · Member · May 1, 2021 at 1:56 pm

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  Hi there,

  What was the original domain name before you tried changing it? Once we know this, we can then be able to point you in the right direction to resolve the problem.

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  christianwebbedb20b3d0e · Member · May 1, 2021 at 3:29 pm

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  Hello!! it was chriswebb-fitness.com
  thank you

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  therefoiam · Member · May 1, 2021 at 4:08 pm

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  Hi again,

  Thank you for confirming the web address. Your WordPress website, although currently down is not hosted by WordPress.com. It’s using the WordPress.org open-source software and is hosted by Bluehost. If you also purchased your domain from Bluehost, try to contact their support so that they help you restore your site back to normal.

  Going forward, you will need to use these forums instead of this one you are posting on as it is intended for free sites that are hosted here on WordPress.com.

  You can learn more information about the difference between WordPress.org software and WordPress.com here: https://wordpress.com/support/com-vs-org/