change e-mail

  • Unknown's avatar

    Hello, I will try to write in English as best as possible…
    I have created a blog and I want to change my email adress, but It´s no possible because two years ago I opened (and closed) another blog with the email I need.
    How can I change to this email? When I write it, I read ‘ There was a problem saving your changes’
    Thanks for your help.

    The blog I need help with is: (visible only to logged in users)

  • Hello @pabloual,

    Although you have closed the blog two years ago, your account remained inactive.
    Providing you’re not using the same account of 2 years go, you basically need to replace the email address connected to your old WordPress.com account with another email address, in order to be able to use it on your current WordPress.com account.

    In order to do that, you need

    • The login data of your old account: if you don’t remember it, you can use the Account Recovery Form
      https://wordpress.com/wp-login.php?action=recovery
    • Another email address to replace in your old account (you cannot delete the old account, but you can leave it inactive with another email address connected)

    Once your email address is disconnected from your old WP account, you can update your email address by going to your Account Settings.
    Now you can enter your new email address, then click “Save Account Settings.”

    You’re going to receive an email at the new address with a confirmation link. You must click the confirmation link to confirm the change and update the email on your account.
    Check in your junk/spam folder if you don’t see the email on your inbox.

    Hope this is all clear! If you get stuck at any step, just let me know and I’ll be glad to help. Cheers!

  • Unknown's avatar

    THANKS FOR YOUR HELP, Stefania
    I will try to follow your advice
    We keep in touch :)

  • You’re welcome, pabloual!

    Let me know how it goes :)

  • Unknown's avatar

    it works!!!
    haha I activated the old account. The only thing I had to do is creating a new e-mail account, that´s it
    Thanks again, Stefania!

  • Yay! Glad it helped!

    Have a wonderful day and happy blogging!

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