Change email address and other user info!

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  geoffreyahern · Member · Oct 1, 2018 at 5:14 am

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  I have tried to change my email address and web address and Facebook User Name but after clicking on ‘update’ it never changes. Under email it says that the change to the new email address is pending, but it never changes.

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  kruttikaphalke · Member · Oct 1, 2018 at 5:16 am

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  Hi there,

  Please share your site URL so that we can help you.

  Thanks

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  geoffreyahern · Member · Oct 1, 2018 at 5:29 am

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  http://www.geoffreyahern.com

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  geoffreyahern · Member · Oct 1, 2018 at 5:33 am

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  Just to clarify, it’s the profile info I’m trying to change, for the administrator.

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  geoffreyahern · Member · Oct 1, 2018 at 5:43 am

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  Is there no way to actually contact WordPress?

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  johnnytesting · Member · Oct 1, 2018 at 6:05 am

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  Hi. Unfortunately your site, http://www.geoffreyahern.com, is not hosted by WordPress.COM, so you’re not in the right Forum.

  Name Server: NS1.DIGITALPACIFIC.COM.AU
  Name Server: NS2.DIGITALPACIFIC.COM.AU
  Name Server: NS3.DIGITALPACIFIC.COM
  Name Server: NS4.DIGITALPACIFIC.COM

  Just in case, I’ll tag this Topic with a ‘modlook’ (which means someone from WordPress will take a look at this thread), but I think you should be here:
  http://wordpress.org/support

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

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  justjennifer · Member · Oct 1, 2018 at 6:39 am

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  @johnnytesting – your reply went to our forum spam filter. If your forum reply disappears after you hit the submit button, please wait a few moments first and then hard refresh the browser window to see if your reply appears. Mostly this is a caching issue following the forum upgrade and hard refreshing the browser usually solves this.

  However, if your reply still doesn’t appear after hard refreshing, it’s possible that it’s caught in the forum spam filter. In that case, it’s good to MODLOOK the thread and also tag volunteer in spam. Cheers