Change email address (email visible only to moderators and staff) in WordPress

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  gabejol · Member · Apr 4, 2017 at 3:58 am

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  WordPress sends Message with email address (email visible only to moderators and staff) which are going to the spam folder.
  How to change the (email visible only to moderators and staff) in WordPress?

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  pavanraheja · Member · Apr 4, 2017 at 5:38 am

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  Hi there,
  Here is some useful information to enable you to update your email
  https://en.support.wordpress.com/email-address/

  If you’re still facing a problem, let us know, we can tag the staff to help you further.

  Let us know how it goes.

  Regards

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  kokkieh · Staff · Apr 4, 2017 at 8:09 am

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  Hi there,

  All emails from WordPress.com comes from a @wordpress.com address. It’s impossible for any email related to a WordPress.com site to come from a different domain.

  You don’t have any WordPress.com sites in your account, so you are referring to an email address you set up with a different provider for a self-hosted WordPress site.

  You need to contact the email provider where you set up that address to change it. We cannot help with that.

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  gabejol · Member · Apr 4, 2017 at 9:44 am

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  Hello ,
  I need help from the staff to fix this issue.
  It is happening on a WordPress Employment form on my web site.
  When a user submit an application, the notification sent to me comes from an email (email visible only to moderators and staff) and ho the spam on my Google email client.
  Please provide staff to help me troubleshoot this issue.

  Thank you

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  gabejol · Member · Apr 4, 2017 at 9:50 am

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  The notification sent to me comes from (email visible only to moderators and staff) and go to the spam.
  I use WordPress to build my web site and do not have any control to change that email in WordPress Employment form.

  Please need help from staff on a call. My phone # is [redacted by mod]

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  kokkieh · Staff · Apr 4, 2017 at 10:19 am

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  I am WordPress.com staff, and you don’t own any site or domain on WordPress.com. You only created your WordPress.com account 6 hours ago.

  If you are using a self-hosted WordPress site we cannot help you, as we have no access to or control over your site. We are also not your domain provider, nor are we your email provider. We cannot help with a site, domain or email account that we cannot access.

  What is the actual domain? As I am very sure your domain is not “mydomaim.com”. You need to contact the domain provider where you registered that domain and the connected email account.