Change email and verification

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  slevan5386dc3dc9 · Member · Jan 17, 2024 at 5:15 pm

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  I have to change my email and it is not allowing me to do so before verifying on an incorrect email

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  slevan5386dc3dc9 · Member · Jan 17, 2024 at 5:19 pm

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  email change

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  staff-totoro · Staff · Jan 17, 2024 at 9:46 pm

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  Hi there, I attempted to update your email address on our end since I am able to confirm the spelling error you made. However, it appears that you have already opened a separate account under the correct address. Additionally you appear to have cancelled your upgrade on this account for a full refund, which you can confirm here: https://wordpress.com/me/purchases/billing/

  Based on what I am seeing, it looks like you may be abandoning this account in favor of the other one you have set up. If that is the case and you wish to simplify things you can close this account by following the steps here: https://wordpress.com/me/account/close/

  If I have not understood that correctly, and you are still trying to work with this account please let us know and we will be happy to help, thanks!