Change email on user

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  neonchemicals · Member · Mar 31, 2021 at 4:23 pm

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  I am trying to change the email on my user account in my website. It says I will get a confirmation email but I never do. I have tried multiple times and checked my spam folder and still not getting anything.

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  supernovia · Staff · Mar 31, 2021 at 6:56 pm

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  It looks like you got it — did you still need help?

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  staff-doublebassd · Staff · Mar 31, 2021 at 6:56 pm

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  Hi there,

  Are you checking your current email or the new email you are trying to update to? Our email is sent to the new email.

  If your new email is a Gmail address, WordPress.com emails are known to end up in your social tab if you have that enabled. Either way, if you search for your domain in the general inbox search field, you should be to find the email we sent to you regardless of the folder or tab that it is in.

  If you run into any issues, you can check out this guide below:

  Change Your Email Address

  Hope that helps. Let us know if you are still having issues and we’d be happy to further assist.