Change in upgrade

  • Unknown's avatar
    juliatwo · Member ·

    We purchased a 200GB upgrade last June for WordPress. We are currently using about 3gb, which is what WordPress comes with, and no longer need the 200GB upgrade at $290.00. It is set to renew in June for another $290.00. Would it be possible to cancel the $200GB upgrade and switch it to the 10gb upgrade instead for $20.00? We would also like to transfer the leftover credit to NO ADS for $30.00 a year. Our total each year for right now would then be $50.00 instead of $290.00.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Hi there,
    So nothing goes sideways with this, I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar
    pmciano · Member ·

    @juliatwo This issue has been resolved via a private support request.

    Thank you for the assistance @timethief :-)

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