Change in URL

  • Unknown's avatar
    prairiewhiskblog · Member ·

    I tried changing my URL and now I lost access to my WP admin. I read enough online to realize my mistake, but I am unsure how to fix the problem. I do not know how to use Cpanel or other control panels.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted at Dreamhost.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    You should reach out to Dreamhost for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you with this issue. You can reach their support here: https://www.dreamhost.com/support/

    I hope that helps!

  • Unknown's avatar
    prairiewhiskblog · Member ·

    Perfect, thanks!

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