change my hosting domain name
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Hello
I need to change my hosting domain name from wordpress to ipage
domain name:letransporteur.co -
Hi @parabiosain1,
See this helpful support document for transferring your domain: https://en.support.wordpress.com/move-domain/transfer-domain-registration/
All the best! :)
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I am tagging Automattic’s staff in this thread. They will be able to help you more directly if that is what you need. :)
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I have already tried it but it gives me this message:
Domains are not available for this site.
You can only purchase domains for sites hosted on WordPress.com at this time. -
I don’t have access to domain name changes however I’m the owner of my website
it’s ANORMAL from WORDPRESS -
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Hi –
You are having trouble because you are not signed in to the correct account. Sign in to the account where letransporteur.co is located the domain name servers can be changed, or you can transfer the domain.
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no one has contacted me
please ,could you give an email address where I will write them
thank you -
mohafennan – You have not opened up any support requests under this username. Please go to en.forums.wordpress.com and open up your very own support request. If you need staff assistance add the ‘modlook’ tag to the tag field from the sidebar area of the page.
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sorry I’m connected to the correct account; the problem that I haven’t access to do changes
I can give you credentials to look yourself -
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Hi Happyvimes:(I am tagging Automattic’s staff in this thread. They will be able to help you more directly if that is what you need. :)
where are you? -
@mohafennan this account does not have any upgrades either. It does have this site:
But https://letransporteur.co/ is under another account still. Sorry, it must be confusing to have set up so many accounts.
Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use to access the site.
If you don’t know what address that is, try commenting on one of your posts. In most cases, you’ll get an email notification at the correct address.
Once you are logged into the correct account, you’ll be able to reach support directly here:
Or you’re welcome to respond to this thread again. Just note our staff for these forums (intended for free sites) tends to respond after a few hours, as we are also working on other threads.
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See also the earlier thread: https://en.forums.wordpress.com/topic/how-to-change-hosting-from-wordpress-to-ipage/
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Looks like we’ve got another thread here, from another user.
https://en.forums.wordpress.com/topic/in-order-for-you-to-transfer-the-domain-to-ipage-i-need-a-authorization-code/#post-3305339I am going to reach out to that email address (since it seems to be the newest) to see if we can help them recover access. If you run into other threads, let’s cross link them and close them in favor of this one since staff has been fairly involved here and has lots of notes.
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