change my password

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  importcorporalmedical · Member · Aug 2, 2018 at 9:04 pm

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  hacked my account and changed the access codes I need that please help me to re-establish them

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  staff-zara · Staff · Aug 3, 2018 at 3:27 am

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  Hello there, have you try to reset your password? Here is one of the ways to reset your password using your primary email address: https://en.support.wordpress.com/passwords/#reset-your-password-using-your-primary-email-address.

  If you lost the access to your primary email address or didn’t add an SMS number for recovery, you may need to perform account recovery: https://en.support.wordpress.com/passwords/#assisted-account-recovery.

  You may add the modlook tag in this topic if you need assistance from the Staff to recover your account if the reset password method didn’t work.

  WordPress.com Volunteers

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  gemmacevans · Member · Aug 3, 2018 at 9:59 am

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  Hi importcorporalmedical,

  What is the username of the account you believe has been hacked? When you say access codes, are you referring to the account password?

  Just let me know and we can go from there.