Change Name Server

deytuhin · Member · Jul 30, 2016 at 5:46 pm
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hi,
I had a premium plan for http://analyticalpost.com hosted at wordpress.com

Then i moved for free hosting at bluehost.com

then i cancelled my premium plan which in turn deleted my account prior to transferring domain.

now my site is not working. asking for change in name server.

how can i change name server and transfer registrar. pls help.

The blog I need help with is: (visible only to logged in users)
staff-doublebassd · Staff · Jul 30, 2016 at 10:41 pm
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Hi there,

When you canceled your premium upgrade, you also canceled your domain registration.

I’ll be happy to contact the registrar to see if we can restore analyticalpost.com to your account, but I cannot guarantee that we will be able to get the domain back.

I will let you know once I hear back from the registrar.

Let me know if you have any questions.

Thanks!
deytuhin · Member · Jul 31, 2016 at 5:32 am
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Hi,
In case it is not restored, can I claim the refund?
staff-doublebassd · Staff · Jul 31, 2016 at 9:27 pm
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Definitely! I’ll issue you the refund if we cannot get the domain back.

I’ll keep you updated.

Thanks!
deytuhin · Member · Aug 1, 2016 at 6:15 am
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Hi,
Since I have cancelled my Premium plan and domain has been deleted, I suggest you not to restore the domain again and initiate refund as the domain was not older than 30 days and I didn’t worked on it. Pls initiate refund of $99 I paid.

Thanks!
staff-doublebassd · Staff · Aug 2, 2016 at 8:48 am
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Hi there,

I see that the charges were refunded for you. Let us know if you have any other questions.

Thanks!
staff-doublebassd · Staff · Aug 4, 2016 at 1:31 am
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By the way,

The domain is now available to restored under your account. Let me know if you want to repurchase it and I’ll send you a manual payment.

Thanks!

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