Change Name Server

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  namrungadmin · Member · Jul 17, 2023 at 10:22 am

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  How do I change my domain’s name server? I could not follow the guide.

  Upgrades > Domains > Select Name servers
  is not available for me.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jul 17, 2023 at 11:36 pm

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  Hi there,

  I can see you upgraded to the Premium Plan on January 17th, but cancelled for a refund sometime thereafter. I can confirm that we processed your refund here: https://wordpress.com/me/purchases/billing/

  Please note that it is not possible to set a custom address on sites that are on our “free plan” but you can unlock this ability by upgrading to any of our plans (all of which include a custom address option) and then you can let us know and we are happy to walk you through the process of connecting:

  Additionally, feel free to tell us more about your project, the kind of site you are trying to set up, or any specific functionality you plan on needing! We’re happy to take a closer look and make sure that the plan you are interested in is a good fit for your needs.

  Thanks!

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  namrungadmin · Member · Jul 18, 2023 at 6:23 am

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  I’m trying to follow this guide below

  https://wordpress.com/support/domains/change-name-servers/

  But I am unable to do so. Do I have to upgrade to premium first before I can start following this guide?

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  staff-95percentghost · Staff · Jul 18, 2023 at 6:27 am

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  Hi, your domain namrungindustry.com is not registered here at WordPress.com, so the name server option does not exist here.

  In order to make any changes to your name servers, you must log in to your domain management at the provider where you first bought and registered namrungindustry.com.

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  namrungadmin · Member · Jul 18, 2023 at 6:58 am

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  Thanks for the help.