Change of email address in backend of WP site

  • Unknown's avatar
    shanedoyle1976 · Member ·

    HI. I have changed my email address in my WordPress site at Settings – General settings. The message in WordPress states that I will receive an email to that new address that I then need to open to confirm my new email address – so the change of email address can be made on my WP site.

    However after 48hrs, I have not received an email – it’s the correct email address and I’ve checked junk and spam folders.

    Anyone any advice as to why I’m not receiving the email? And how to fix it?

    Thanks!

    I don’t have a site linked to this WordPress.com account

    The blog I need help with is: (visible only to moderators and staff)

  • machellie · Staff ·

    Hi there, @shanedoyle1976!

    I am not seeing a pending email change on your WordPress.com account.

    Can you please check https://wordpress.com/me/account for me and confirm that your email address is correct? If the email is correct, no further action is needed on your end.

    More on how to change the email address on your account can be found here:

    WP
    Update Email Address
    in WordPress.com Support
    4 min read
    The email address registered with your WordPress.com account is your unique identifier. This is how we can verify ownership of blogs and accounts, and it is essential to keep it updated as necessary. Change My Email Address Click on the profile icon on the upper right-hand side of the WordPress.com dashboard. Go to Account Settings. Update your email address in the Email address fie

    Looking forward to hearing from you!

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