Change of email address on wordpress blog not working

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  marietheresa999 · Member · Mar 5, 2014 at 2:31 pm

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  I have tried to change me email address on my blog marietheresa.com, the email that is sent to confirm the change does not bring me to my blog but instead to a home page sign in. I cannot change my email address, it tells me it is still pending even after signing in. Can this link be fixed or an alternative suggested?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  theradiocrytic · Member · Mar 7, 2014 at 12:15 am

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  I’ll tag this for a staff answer. There seems to have been a lot of odd email issues lately.

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  daclements · Member · Mar 11, 2014 at 7:51 pm

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  Hi Marie!

  I’d be glad to help you with this. From your blog audit trail is seems that you have tried to change your email address several times over the past few weeks, and it seems that this change was successful. What are you doing to get to a screen where it shows that the change is still pending?

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  marietheresa999 · Member · Mar 12, 2014 at 7:28 pm

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  Hi,

  Upon receiving the wordpress email to change my password, I follow the link contained in it. This takes me to a wordpress.com login home screen. I log in and it takes me to the same page of password change; where it states that my email address change is still pending highlighted in red. To be honest I have had some level of suspicious activity on my blog and have enquired about it previously. I believe someone has gained access to my blog through another persons “follow” on my blog. When I clicked on their blog follow it seems I have let them gain access to my own blog. There is no other way they could gain access because my passwords are 2 level and very long with a mixed variation. I had another blog which I had to relinquish because the same thing happened. My blog stats are not reading right, I have tested them outside of wordpress and it seems access has been gained to them. Is there any way to fix this, I am fed up with my blog being messed with and now my email addresses too.

  Thanks for your reply.

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  daclements · Member · Mar 12, 2014 at 9:08 pm

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  Hi Marie,

  I have passed your request along to our Account Recovery team who deal in such matters and they should be in touch with you by email soon.

  Thanks

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  marietheresa999 · Member · Mar 13, 2014 at 12:20 pm

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  Thank you Daclements