Change of email contact

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  tansysue · Member · Feb 14, 2022 at 8:17 pm

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  I have not received link to confirm my new email address

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Feb 15, 2022 at 1:54 am

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  Hi there,

  In looking at your account under the email you are contacting us through today, it appears you have not successfully updated your address since this request.

  Please note that an email was also sent to your hotmail address and that email contains a link that you need to click in order to approve this change.

  If you cannot find it in your inbox, please check your spam folder.

  If you need to search your email, you can look for subject [WordPress.com] New Email Address and it will be sent from our (email visible only to moderators and staff) email address. You may also need to add (email visible only to moderators and staff) to your spam whitelist, depending on how aggressive your spam filter is.

  Let me know if you need assistance or if you have any questions.

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  tansysue · Member · Feb 18, 2022 at 4:29 pm

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  Thanks, I do understand now, But it seems I have deleted that email and since emptied my deleted folder. Can it be send again as it’s still pending?

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  helper-heroponriki · Member · Feb 18, 2022 at 5:35 pm

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  You need to cancel the email change from your account page – this is not something we can do for you:

  https://wordpress.com/me/account

  Once you cancel that change, you can request it again to resend that confirmation email.

  I hope that clarifies things!

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  tansysue · Member · Feb 18, 2022 at 6:16 pm

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  Sorted – maybe thanks for your help