Change of email in user profile

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  gracepluscoffee · Member · Sep 6, 2019 at 11:35 am

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  I changed my email in my user profile on my website dashboard.
  I need to confirm it to make the change and it says there is a pending change and that an email has been sent to my new email. I never got the email. I tried to change it again -same thing. Any advice?

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  staff-zinnia · Staff · Sep 6, 2019 at 4:38 pm

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  Hi – Do you see the new or old email listed at https://wordpress.com/me/account/

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  gracepluscoffee · Member · Sep 6, 2019 at 5:24 pm

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  I’m not sure. I think I logged in to WordPress with my new email and it sent me a link to email to log in. I did but it says I don’t have any websites. I think some how I’ve logged in to WordPress for the forums etc. but haven’t actually been able to change my website email address on my dashboard.

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  staff-blorbo · Staff · Sep 6, 2019 at 6:36 pm

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  What is the URL of the site you’re trying to access?

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  ljwteam · Member · Sep 7, 2019 at 5:11 pm

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  Lizkarkoski – I see my new email address.

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  staff-ozmodiar · Staff · Sep 7, 2019 at 6:30 pm

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  Have you checked your spam/social folders to make sure that the email isn’t hiding there?