change of email taking ages

  • Unknown's avatar
    mrhibbert · Member ·

    I left my previous company before I updated the email address associated with my WP account, and no longer have access to that. My change email request has been pending for weeks – I don’t appear to have received any authorization message on my new email address.

    What to do? Be patient, or cancel the pending request and start over?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Please check your spam filter and I’ll tag this thread for Staff assistance. Please subscribe to it so you are notified when they respond.

  • andrewspittle · Staff ·

    @mrhibbert I’d cancel the pending request and give it another shot. If you run in to issues again with it please feel free to email us at help@wordpress.com and we’ll be able to dig in to the details of what’s going on.

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