Change password

  • Unknown's avatar

    Hi there, when I requested to change my log in password but I have not received a link to my email address to reset the password.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Are you trying to change the password for your roisinphelangmailcom WordPress.com account you used to post here? Or for the admin user account on a stand-alone WordPress site?

    To change the password for your WordPress.com account, go to https://wordpress.com/me/security/password and change it there. You don’t need to request a link via email to update your account password.

    I also don’t see any password reset requests for this account, so we haven’t sent you an email for this.

    If you’re speaking of a stand-alone WordPress site, I’m afraid we’re not able to help. Those sites are not on our servers, and the password reset emails for those sites don’t come from us, but from your hosting provider’s servers.

    You can see the password reset instructions for the open source version of WordPress at https://wordpress.org/support/article/resetting-your-password/, or you can also contact your hosting provider’s support directly for help with this.

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