change password

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  sheilagregory · Member · Oct 23, 2017 at 12:23 am

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  I’m trying to change the password for my blogs. When I attempt to do it, it does not accept any password choice and that includes ‘generate strong password’. Error message is password recently used

  The blog I need help with is: (visible only to logged in users)

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  pratikawari28 · Member · Oct 23, 2017 at 6:15 am

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  Hello sheilagregory,

  Thank you for reaching out to WordPress.com support. We are happy to help you.

  There might be a chance that your password is referred from either browser cache or local OS level cache.
  You can try this,
  1. Logout from all browser sessions.
  2. Clear browser cache from begining of time from browser settings. If you’re using Chrome then pressing Shift+ctrl+delete will get you directly to browsing data page. Select begining of time from dropdown and clear cache.
  3. To clear local OS level cache – Press “windows+r” and type “%temp%” in RUN prompt without quotes then hit enter, once you see a new window then delete all the files. Skip some of them when prompted by Windows.
  4. Login to WordPress.com and try changing your password again.

  Let us know if that helps. I am tagging this thread for modlook so that someone from support team can help you further.