Change server host to WP

  • Unknown's avatar
    ihateclimbing · Member ·

    Hello, I currently have my WordPress website on a private server but would like to change it to a WordPress server. What do I need in order to do that?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hi! We’ve got just the thing here:
    https://wordpress.com/support/import/

    I’d recommend using the full site import option. You’ll need a Business Plan, which includes SSL hosting, security, management, direct support, backups, spam filtering, and a bunch of other goodies that don’t come with non-managed hosting.

    Please let us know how we can help!

  • Unknown's avatar
    ihateclimbing · Member ·

    I know it sounds silly but I’d really appreciate if someone could talk me through it. Is there live support for these things? I saw that there are plenty of links but I’m not sure which one applies… Do I need anything from the other server or can I just import without it? It’s my ex’s server in his house so I don’t really want to bother him. I’m pretty lost with this stuff.

  • fstat · Staff ·

    Hi, you can get live chat support if you upgrade to our Business plan. Then we can guide you in importing all your content to our platform.

    If you’re interested, you can upgrade through this page:

    https://wordpress.com/plans/

    I also want to mention that if our service doesn’t meet your needs, we have a 14-day refund policy for our annual plans and 7 days for the monthly ones.

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