Change to MX records

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  gshimun · Member · May 29, 2011 at 2:05 pm

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  Domain name held with godaddy.com. Changed name servers to use domain name without wordpress in the URL. Also had email account that is now not working. OOPPSS!!! Broke something and was not aware that MX records would need to be changed in WordPress. Called godaddy support and they provided the information to change MX records.
  MX Record smtp.secureserver.net
  MX Record mailstore1.secureserver.net

  Based on example in wordpress domain settings, I changed the records
  MX10 smtp.secureserver.net
  MX20 mailstore1.secureserver.net

  Entered above in the edit DNS box and validated without saving. Said they were OK.
  Saved the DNS but still not able to use email.

  Any further suggestions?

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · May 29, 2011 at 2:39 pm

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  This is what my records looked like when I moved my site onto WordPress.COM and kept my old host as the mail servers.

  
A mail 255.255.255.255
MX 10 mail.my-domain.com.


  Godaddy is probably a bit different – but seems to me that your domain needs to be in the mix somewhere. I have a static IP address which I understand is not so common anymore so that part might be a bit different.

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  gshimun · Member · May 29, 2011 at 2:47 pm

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  I used the information exactly as provided by godaddy. Also the reason why IP addresses are no longer used is because they have a tendency to be changed and you would need to be aware of when that happened so you could make the change to the record on your account.

  I think there is a sync time between the change in wordpress and the update at godaddy. I will continue to monitor.

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  gshimun · Member · May 29, 2011 at 5:28 pm

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  OK. I got it figured out. I needed the correct MX record prefix. Instead of 10 and 20 it was 0 and 10. Now it works.

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  timethief · Member · May 29, 2011 at 5:30 pm

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  That’s good to know. Thanks for returning and sharing how you resolved this and best wishes. :)

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  jbsmooth84 · Member · May 30, 2011 at 12:13 am

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  having a similar issue, but have no idea on how to fix it, i have the cname and mx settings but dont know how to input them, any clues?

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  timethief · Member · May 30, 2011 at 12:14 am

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  @jbsmooth84
  Please post and active link to the blog in question starting with http://

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  jbsmooth84 · Member · May 30, 2011 at 12:19 am

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  http://jbsmooth84.com
  the issue is i wasnt receiving any emails, go daddy sent me the correct cname and mx setting but i dont know how to correctly input them into the dns

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  timethief · Member · May 30, 2011 at 1:03 am

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  See here please . http://en.support.wordpress.com/domain-mapping/custom-dns/