Change user who receives WordPress invoices
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I have three users on my WordPress site. All three are administrators. I am trying to change which of the users receives email from WordPress, particularly invoice and receipt related email. I cannot figure out how to do this. Does anyone know? There doesn’t seem to be an option for making this change; currently they come to me which seems to be by default because I originally set up the site.
The blog I need help with is: (visible only to logged in users)
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Hi there,
You’re absolutely correct in your understanding that, currently, you are the one receiving the receipt emails because you originally purchased the upgrades on the site.
In order to change this, we can indeed help you move the upgrades to one of the other users on the site. The process involves two steps:
- Transfer of the domain. To transfer the domain to another user, you will need to follow the instructions provided in this guide: https://wordpress.com/support/domains/transfer-a-domain-to-another-wordpress-com-account/
- Move the plan. After the domain has been successfully transferred, you’ll need to get in touch with us again. We can then move the Personal plan over to the same account.
Once these steps have been completed, it’s important that the receiving user adds a payment method. This can be done by visiting this page. This ensures that the plan and domain will be renewed when the time comes.
I hope this information helps. Please don’t hesitate to reach out if you have any other questions or if there’s anything else I can help you with.
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