Change website name: URL fields not showing

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  hitchhikeheart · Member · Sep 7, 2017 at 5:49 pm

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  Hi everyone!

  I’d like to change the name of my website (from http://www.hitchhikeheart.org to waverockmedia.com).

  When I log into my wp-admin to change the URL of my domain, the fields “WordPress Adress (URL)” and “Site Adress (URL)” are not showing.

  All I can see is “Site Title”, “Tagline” and then “Timezone”.

  When I click onto
  MySite > Settings

  the site adress shows but is greyed out.

  My website, despite having .org in the name, is a wordpress.com hosted site which I am paying for since February 2016.

  What am I missing?

  Thanks so much in advance for any help!

  The blog I need help with is: (visible only to logged in users)

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  darciemg · Staff · Sep 7, 2017 at 6:08 pm

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  A domain is something you own for a one year period, and can’t be exchanged or switched out mid-year. What you’ll actually want to do is go through the process of buying the new domain for your site, then set that one to the primary address. You can cancel the old one or keep both, to ensure the old traffic goes to the new site.

  Here’s how to add a domain: https://en.support.wordpress.com/domains/register-domain/#instructions-for-registering-a-new-domain

  Here’s how to select that as the primary domain for the site:
  https://en.support.wordpress.com/domains/#setting-the-primary-domain

  Does that all make sense as explained?

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  hitchhikeheart · Member · Sep 7, 2017 at 6:43 pm

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  Hi darciemg,

  thank you so much for the quick reply. Yes, you are making a lot of sense!

  Just to be clear: are instructions like

  https://mediatemple.net/community/products/dv/204405334/how-can-i-change-the-domain-name-for-my-wordpress-site

  adressing owners of wordpress.ORG domains?

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  darciemg · Staff · Sep 7, 2017 at 6:44 pm

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  That direction is for a WordPress.ORG site, not here. The instruction is not the same.

  Since you have a plan, you can also make contact with staff if you need help with this.

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  hitchhikeheart · Member · Sep 7, 2017 at 7:04 pm

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  Yup, I see.

  I have in the meantime heard back from the wordpress staff as well and slowly I am starting to see a way through the maze of information.

  Thanks so much again for your help! This topic can be closed.

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  darciemg · Staff · Sep 7, 2017 at 7:11 pm

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  Great! Glad to help.