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  sugarmagnolia1979 · Member · Apr 8, 2017 at 12:25 pm

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  I’ve gotten rid of my business plan and now just have the free plan. How long will it be before I can load a them and start blogging again.?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Apr 8, 2017 at 1:46 pm

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  Hello there, I don’t know if you previously had a custom domain on your business plan, but have you set your free site address sugarmagnolia1979.wordpress.com as the primary domain in your domain dashboard?

  I’ve also tagged this for Staff attention.
  (Error message, “Error: the domain you requested can not be served at this time. An error report has already been sent to the technical team. Please try again in ten minutes.”)

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  sugarmagnolia1979 · Member · Apr 9, 2017 at 3:19 pm

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  Thank you! I did have a custom domain name, but had that cancelled. It seems as if my page try to go to the old domain name hnhsclassof97.com. since the domain is gone I get error messages with the jetpack. I’ll log in today and see what if it is cleared up. I wasn’t sure if it would take a few days efore the domain name was cleared from my account.

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  gemmacevans · Member · Apr 10, 2017 at 11:48 am

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  Hi there,

  I did have a custom domain name, but had that cancelled.

  Yes, your domain is showing as cancelled in your account. Our developers are looking into this for you — I’ll let you know when I have an update.

  Speak to you soon.

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  gemmacevans · Member · Apr 10, 2017 at 4:28 pm

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  Hi again,

  I’ve sent some more information to the email address on your account, I’ll follow up with you there.

  Thanks!