changed cell phone & can't log in w/ 2-step identification
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I need to add my new cell to my account but can’t get verification b/c there is no option to indicate I need it emailed rather than texted (to old number)
The blog I need help with is: (visible only to logged in users)
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The relevant support doc is here Two Step Authentication
https://en.support.wordpress.com/security/two-step-authentication/I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Looks like I’ll have to start all over w/ my blogs though! I don’t have any backup codes. I think I might take this as a sign that it’s time to stop blogging.
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It’s not like I can log in & delete the accounts or anything! I’m currently logged in enough to post but I can’t access the part of my account to add a phone #. And the page seems pretty adamant that you can’t get into your account if you don’t have a backup code. So we’ll see. I’m expecting the blogs are done-so.
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Hi there,
Can you please confirm if it’s for this account, boodiba4, that you are trying to update the 2fa number? Do you still have access to the email address connected to this account?
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