Changed domain and now can't access wordpress CMS

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  jenkatan29 · Member · Sep 20, 2019 at 8:29 am

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  Hello,

  I got a new domain name and the DNS nameserver on my webhosting (Digital Ocean). Now, I’m unable to sign into WordPress and make further changes on the site.

  Because the CMS is on my web server, I assumed it wouldn’t break anything. What can I do about this?

  Thank you for your help

  The blog I need help with is: (visible only to logged in users)

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  jenkatan29 · Member · Sep 20, 2019 at 8:36 am

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  Also, for some reason i can’t request a new password when trying to sign into that wordpress portal. I request it, get a notification saying a password reset is on the way to my email, pass reset never arrives.

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  pauljacobson · Staff · Oct 30, 2019 at 9:05 am

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  Hello

  It seems like you’ve pointed your domain to Digital Ocean. Are you trying to access your WordPress site on Digital Ocean, or a WordPress.com site?

  It looks like you were able to point your domain jenkatanyo.com to your site in the meantime. Were you also able to regain access to the dashboard?

  If not, you can request a new password by email here: https://jenkatanyo.com/wp-login.php?action=lostpassword