Changed email, no access

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  acdoes · Member · Nov 7, 2018 at 1:21 pm

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  I have a wp account/site and changed my email therefore I don’t have access to the original account.

  The blog I need help with is: (visible only to logged in users)

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  flavbob · Member · Nov 7, 2018 at 2:29 pm

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  Hi there,

  I’d recommend filling the Account Recovery form here:

  https://wordpress.com/wp-login.php?action=recovery

  I’ve also added the modlook tag. The staff may be able to do something faster than this.

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  gemmacevans · Member · Nov 7, 2018 at 3:43 pm

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  Hi acdoes,

  What is the address of the site you are no longer able to access? If you let me know, I can look at your options :)

  
  @flavbob — thanks for your help!

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  acdoes · Member · Nov 7, 2018 at 5:49 pm

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  The address is http://andrewcunningham.net/

  Thanks!

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  gemmacevans · Member · Nov 8, 2018 at 10:02 am

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  Hi acdoes

  Thanks, andrewcunningham.net is a WordPress.org site hosted by HostGator (rather than WordPress.com):

  WordPress.com vs. WordPress.org

  Login details for that site are stored on HostGator servers so please contact them for help with logging in — the account recovery form mentioned above will only work for sites hosted on WordPress.com.

  The WordPress.org support forums will be the best place to post if you need more help after speaking to your host:

  https://wordpress.org/support/forums/

  Best of luck getting this sorted.