Changed Gravatar and now the site is gone
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I’ve created a new site http://www.thegermanpa.com. I mapped the domain for $13. Then I realised that the website is linked to my other Gravatar @lilwoodworkers (I have another website on Weebly but this new one I wanted on WordPress).
So I created a new Gravatar @thegermanpa and now I can’t get in to it via http://www.thegermanpa.com/pw-admin. Or rather I get the brand new page to create a brand new site and WordPress is asking me do the domain mapping again. What do I do?
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Hi,
Currently @lilwoodworkers is the administrator of http://www.thegermanpa.com/
Creating new gravatar @thegermanpa would definitely can’t get you logged in since it’s new account and has no blog/site owned.
You can use @lilwoodworkers to invite @thegermanpa as new user and assign the role to administrator.
How to invite user and assign role: https://en.support.wordpress.com/user-roles/#adding-users-to-your-site
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Hi @thegermanpa,
There seems to be some confusion between your Gravatars and your WordPress.com account.
But firstly, I notice that you have a typo in the link you provided. It should be http://www.thegermanpa.com/wp-admin. Could you please confirm if this is working. If not we will continue with the troubleshooting process.Cheers,
O. -
Thank you elte & olhayano for the quick response. Yes, I’m back in. BUT I wanted to keep both separate i.e. create this brand new website with a brand new Gravator. Unfortunately I realised too late. How can I get @thegermanpa to be the sole creator of the site separate from @lilwoodworkers, which is a complete different business?
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If you want @lilwoodworkers to be the sole admin of http://www.thegermanpa.com/
– Simply logged in using @lilwoodworkers
– Go to people in your dashboard
– Remove @thegermanpa
Read more: https://en.support.wordpress.com/user-roles/#removing-usersif you want @thegermanpa to be sole creator of separate site, simply logged in as @thegermanpa and create a new site.
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Thanks elte. I want @thegermanpa to be the sole administrator of thegermanpa.com. Does that mean I’ll have to pay for the domain mapping again?
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Then I realised that the website is linked to my other Gravatar @lilwoodworkers
As far as I understand;
@lilwoodworkers is the owner of http://www.thegermanpa.com/I’m afraid you can’t use other administrator (@thegermanpa) to delete the owner (@lilwoodworkers)
Unfortunately I couldn’t help with username change. I’ll inform the staff on this issue. Please subscribe to this topic from the sidebar to get notified once there is reply from staff.
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Hello elte, thanks again.
I’m not trying to delete the owner @lilwoodworkers. I want to transfer the website I’ve created with the @lilwoodworkers Gravator to my @thegermanpa Gravatar WordPress site (without having to do the domain mapping again and paying for it again)? Hope that makes sense. -
Yes, thanks for the clarification. Only wordpress staff has access to change ownership and transfer the website.
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Okay. Great. Thank you. So how do I get in touch with WordPress staff. I thought that was you. ;)
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I’ve added ‘modlook’ tag at the sidebar. That’s how the thread will get moderator/staff attention. Please be patient since they received lots of support tickets.
WordPress staff has special tag/title under their username. I’m just helping voluntarily ;)
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Okay. Thanks again elte. Much appreciated. I’ll wait and see what happens. Hopefully they’ll inform me.
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@lilwoodworkers: I have sent an email to the address that we have on file for you to confirm the transfer, I’ll be happy to help out if you can reply from there. :) Thanks!
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