Changed host now can't access website

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  studentbyod · Member · May 5, 2017 at 7:03 am

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  Hi there
  I recently changed my domain to host gator and now I cannot access my site. The site is not live yet as I’m in the process of building. Please help as I am not sure what to do?
  Thanks

  The blog I need help with is: (visible only to logged in users)

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  otpidusprime · Member · May 5, 2017 at 11:55 am

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  Hello @studentbyod,
  Can you provide the domain name registered via host gator?

  Domain registered from an external registrar need to mapped to your WordPress.COM site.

  You can follow this official support guide to map your domain:
  https://en.support.wordpress.com/map-existing-domain/

  NOTE: You can only map a domain when you have upgraded to a paid WordPress.COM plan. So please upgrade if you haven’t done it yet.

  Hope this helps 🙂