CHANGED PASSWORD BUT SITE WONT OPEN

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  jeromeoconnor · Member · Jul 26, 2017 at 1:31 pm

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  Because site would not open with previous password, it was changed but site still will not open. Does site have a virus preventing its opening? What is solution?

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  staff-zinnia · Staff · Jul 26, 2017 at 2:41 pm

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  Howdy –

  Which site are you trying to access? Please share the complete URL.

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  jeromeoconnor · Member · Jul 26, 2017 at 3:53 pm

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  Hello Liz: Trying to access http://www.historyarticles.com as administrator, but WP will not open the site with either new (or old) password. Suspect either password issue or virus.

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  justjennifer · Member · Jul 26, 2017 at 4:39 pm

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  @jeromeoconnor – thanks for providing the site URL, which timethief requested in your previous thread at https://en.forums.wordpress.com/topic/unable-to-change-password-1?replies=2#post-2992383

  Her reply there is relevant to you as your site at historyarticles.com is not hosted here on WordPressdotcom.

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  jeromeoconnor · Member · Jul 26, 2017 at 4:46 pm

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  Do not understand as site has been on Word Press platform for about 8 years and has over 629,000 hits.

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  staff-zinnia · Staff · Jul 26, 2017 at 5:08 pm

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  jeromeoconnor –

  There are 2 versions of WordPress. WordPress.com is a managed environment quite different form using the WordPress installation. The installation also requires that you carry a separate host. More details about those differences can be found in this guide: https://en.support.wordpress.com/com-vs-org/

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  staff-zinnia · Staff · Jul 26, 2017 at 5:08 pm

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  thanks for posting that other link, justjennifer :)