Changed URL, cannot access site

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  explorewgwinnett · Member · Jul 31, 2017 at 4:43 pm

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  I changed the URL of my site, and now I can’t access it anymore. Help!!

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  amandasjackson · Staff · Jul 31, 2017 at 4:50 pm

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  Hello there,

  Please provide the URL of the site you need help with.

  Thank you

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  explorewgwinnett · Member · Jul 31, 2017 at 4:52 pm

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  The original URL was http://jessicaw5.sg-host.com. I went into the settings and tried to change the URL to lovegwinnett.org. I am not very familiar with WordPress, so had no idea making that change would make this happen.

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  amandasjackson · Staff · Jul 31, 2017 at 4:59 pm

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  @explorewgwinnett,

  It appears as though your site is not actually hosted here on WordPress.com. This forum provides help with sites hosted on WordPress.com only. There is a difference between sites hosted on WordPress.com and sites built with WordPress.org. See here for the difference: https://en.support.wordpress.com/com-vs-org/

  SiteGround Hosting is who you will need to contact regarding this issue. You can do so here: http://www.siteground.com/support

  Hope this helps and you can get this resolved

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  explorewgwinnett · Member · Jul 31, 2017 at 5:02 pm

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  That is really helpful, thanks!

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  amandasjackson · Staff · Jul 31, 2017 at 5:23 pm

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  You’re very welcome :)