Changed website domain before domain transfer is site locked
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i built a new site for a client on wix and wanted to migrate a domain name for a client to the new site. i stupidly change the website address url and wordpress address url in the WordPress back office manually. now i’m locked out of the clients WordPress account or back office and can’t change a thing. the domain name how do i get access?
The blog I need help with is: (visible only to logged in users)
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Hi @nmll33,
Upon checking, I discovered your website dudinathan.com is a self-hosted site using the open-source WordPress software (https://wordpress.org). We wouldn’t have access to it here at WordPress.com as we are a managed hosting service, not linked with your hosting provider Google. We explain the differences between WordPress.com and WordPress.org in the link below.
https://wordpress.com/support/com-vs-org/#are-wordpress-org-and-wordpress-com-the-same-thing
I recommend reaching out to Google for tailored assistance. You can refer to this link for information on where your website is hosted.
https://wordpress.com/site-profiler/dudinathan.com
Additionally, if you’re looking for a hosting service that includes robust support, consider our offerings at WordPress.com. We provide a seamless migration process at no additional cost, which could help simplify your setup and ongoing management.
Here is a support document that explains how you can migrate your site to WordPress.com: https://wordpress.com/support/import/import-an-entire-wordpress-site/
Let me know if you have other questions
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