Changed WordPress and Site Address (URL)

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  tchowdhury0602 · Member · Feb 23, 2024 at 9:51 am

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  Hi,

  I am working on a website to rebrand from one company to the other.

  I changed the WordPress Address URL and Site Address URL from https://www.zigandzag.com.au to https://www.noahsarklearningacademy.com.au ensuring both WordPress and Site URL were the same before saving my changes.

  I am now unable to access anything online. WP admin login seems broken and when i try to login I get the following error: This site can’t be reached, ERR_CONNECTION_REFUSED on chrome.

  I am a beginner and really need some help recovering the website.

  Thank you

  Self-declared URL: https://www.zigandzag.com.au/
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-oikake · Staff · Feb 26, 2024 at 10:05 am

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  Hi,
  
  I’ve checked them, and the sites zigandzag.com.au and noahsarklearningacademy.com.au are not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

  

  WordPress.com vs. WordPress.org

  in WordPress.com Support

  6 min read

  WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

  Your sites are hosted with GoDaddy and Webcentral. You need to contact them to get assistance with this site.
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!

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  teresad0af8ba9a8 · Member · Mar 7, 2024 at 3:38 am

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  @staff-oikake sir I am experiencing the same issue. Can you help me ?

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  helper-heroponriki · Member · Mar 7, 2024 at 6:33 pm

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  @teresad0af8ba9a8 If you’re facing a similar issue and need assistance, we kindly ask you to create your own thread. This will enable us to verify your account details and provide you with the best possible help.

  However, it looks like we already replied to your thread, so please check there for our response. https://wordpress.com/forums/topic/asap-wordpress-url-and-site-url/?view=all

  Thank you!