Changed WordPress and Site Address, Website Unavailable

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  patrujillo · Member · May 11, 2020 at 11:13 pm

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  What do I do? I can’t log back into the site using either my original or my new URL. Should I have checked if the URL was in use before I changed it? I didn’t think of that. Help would be most appreciated.

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  kruttikaphalke · Member · May 12, 2020 at 10:14 am

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  Hi there,

  Please share the site URL so that we can assist you further.

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  kokkieh · Staff · May 12, 2020 at 10:31 am

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  Hi there,

  Your site is not hosted with us on WordPress.com, but using the open source WordPress.org software at another host.

  Changing the domain on a stand-alone WordPress site like yours has to follow a specific process. You can find the documentation for that process here, though many hosting providers have their own process for this via their hosting control panel.

  https://wordpress.org/support/article/changing-the-site-url/

  Depending on your setup, you might be able to fix this yourself using those instructions. If not, please contact your hosting provider directly for help.