changer le mode de paiement
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Bonjour, je dois modifier mes infos de cartes pour le renouvellement de ma page wordpress.
le problème, quand je vais sur ‘manage purchase’ , ça me dit que je n’ai pas de compte WordPress. J’ai jusqu’au 3 novembre pour payer et ma page ‘bikersurlaroute.com’ est active. Je ne vois vraiment pas comment faire.
# de mon dernier reçu : [redacted] -
Hi there!
Your question translates to :
Hello, I have to change my card info for the renewal of my wordpress page.
the problem, when I go on ‘manage purchase’, it tells me that I do not have a WordPress account. I have until November 3 to pay and my page ‘bikersurlaroute.com’ is active. I really do not see how.
# of my last receipt: [redacted]The site you’re referring https://bikersurlaroute.com/ is not hosted on WordPress.com. Your site is a self-hosted WordPress.org site.
Name Servers :
NS1.PANELBOXMANAGER.COM
NS2.PANELBOXMANAGER.COMThis is a public forum which provides support only for the sites hosted on WordPress.com
You can seek help for WordPress.org sites here: https://wordpress.org/support/
You can post your question in WordPress.org forum:
https://wordpress.org/support/forum/miscellaneous/#new-postFor more information here is the support documentation link below:
https://codex.wordpress.org/Thanks!
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@yan74turgeon It looks like your domain is registered here. You’ve created a new account today. It looks like you need to log out of here and log back in with the username bikersurlaroute and your correct password to reach “manage purchases” to update the card details for your site.
https://en.forums.wordpress.com/users/bikersurlaroute/
I have added the modlook tag for staff to confirm. -
Hi there,
I can confirm what @themagicrobot said above. The domain you are trying to access belongs to the account bikersurlaroute. Please log out of this account, and log back in as bikersurlaroute, and you’ll see the domain listed in your account.
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