Changes dont Save on Woocommerce

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  soniahomebars · Member · Aug 21, 2018 at 3:48 am

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  I add new products and make changes to existing products, and update, it does not save and hang the entire website. Can you help me in resolving this issue please.

  Thank you.

  Regards,

  Sonia

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  catkiinson · Staff · Aug 21, 2018 at 5:03 am

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  Hi,

  Can you please confirm the url of your site so we know how to best assist you?

  Thank you.

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  justjennifer · Member · Aug 21, 2018 at 5:26 am

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  Hi there, hope you don’t mind me adding this information, which is mentioned in our Volunteer support guide regarding WooCommerce Issues:

  • If the user has a WordPress.com Business Plan, they can open a ticket while logged into their account: https://woocommerce.com/my-account/create-a-ticket/
  • If the user has a self-hosted site (running the WordPress software on their own web hosting) with a paid extension, they can open a ticket at the same link above
  • If the user has a self-hosted site and they have a general WooCommerce question, but don’t have a paid WooCommerce extension, they can post in the WordPress.org WooCommerce forum: https://wordpress.org/support/plugin/woocommerce

  Hope that helps.