Changes won't save in theme customizer

  • Unknown's avatar
    jorgleach · Member ·

    I’m using the Twenty Seventeen theme, and when I try to customize it, the changes won’t save. There was a short period of time where my changes were saving successfully, but now I’m pretty much stuck. I had this problem with other themes as well, and anyway I want to use the Twenty Seventeen theme, which I think is put out by WordPress itself, so I don’t see why I’m having such a fundamental glitch.

    I made a screen-cap video of the problem, in case someone has seen it before.

  • Unknown's avatar
    garysixtyeight · Member ·

    Hi there,

    The forum you’ve posted in only provides support for sites hosted here at WordPress.com.

    Judging by the video, it looks like your site is not hosted here, it’s using the self-hosted version of WordPress(.org)

    If you need support for Twenty Seventeen on a self-hosted WordPress site, please try posting your question subforum for that theme at WordPress.org:

    https://wordpress.org/support/theme/twentyseventeen

    To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

    Good luck!

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