Changes/additions don't save/disappear!

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  agrondahl · Member · Dec 16, 2011 at 2:45 am

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  My site “www.intrepidpens.org” has always worked great, but I’ve discovered three problems recently:

  1) People can’t post comments. It looks like it’s working for them, until they submit/reload page — then the comment disappears.

  2) I am trying to add a PayPal donate button (html) and upon saving/update it disappears.

  3) I can’t add new pages/posts.
  Blog url: http://intrepidpensreadingandwritingsociety.wordpress.com/

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  kardotim · Member · Dec 16, 2011 at 9:04 am

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  Can you please try clearing out your cache and cookies?

  Do you also encounter this issue in a different browser? for example Firefox or Google Chrome?

  Please carefully review the steps in this guide to learn how to add a PayPal Donate button. If that’s not working for you, let us know on what page you’ve tried to place the button.

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  agrondahl · Member · Dec 30, 2011 at 8:05 pm

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  Thanks so much, Kardotim, for your help. I tried clearing everything (cache, cookies) and am still not having any luck. (It looks like someone was able to post a comment, but I can NOT get the PayPal button on (either home or contribute pages). It successfully pastes into HTML, and shows up when I toggle between “design” and “html” views. When I save, update, or preview changes, it’s gone. As I mentioned above, I have successfully put a PayPal button on this blog before, but can’t do it now for some reason. Thank you!

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  staff-blorbo · Staff · Dec 30, 2011 at 11:20 pm

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  Please make sure that you’re following this guide to post the PayPal button: http://en.support.wordpress.com/paypal

  If you’re trying to add their HTML code, it won’t work. You’ll need to follow the guide above.